Privacy Policy

Last updated: April 26, 2026

This privacy policy explains how 5nine64 LLC ("Atim," "we," "us") collects, uses, and protects your information when you use Gringa, our US citizenship interview practice service.

1. Information We Collect

DataPurpose
NamePersonalize your practice sessions
Email addressAccount login, send practice reports
Phone numberPhone verification, voice practice calls, WhatsApp messaging
US stateState-specific test questions (e.g., "Who is your governor?")
Call transcriptsGenerate practice reports and track your progress
Practice scores and answersAdaptive difficulty, progress tracking, study recommendations
Payment informationProcessed by Stripe — we do not store card numbers

2. How We Use Your Information

3. Call Recording and Transcription

When you make a practice call to Gringa, your speech is transcribed to text by our voice provider (Twilio/Deepgram). The text transcript is stored to generate your practice report. We do not store audio recordings. Only text transcripts of the conversation are retained.

4. Data Retention

5. Third-Party Services

We use the following third-party services to operate Gringa:

ServicePurposeData Shared
TwilioPhone calls, SMS verificationPhone number, call audio (real-time only)
DeepgramSpeech-to-text transcriptionCall audio (real-time, not stored)
Meta (WhatsApp)WhatsApp messagingPhone number, messages
OpenAIAI answer evaluation and reportsTranscribed text (no personal identifiers)
StripePayment processingEmail, payment information
SupabaseDatabase and authenticationAccount and session data
Google CloudText-to-speech (voice responses)Response text only

6. Data Security

We use industry-standard security measures including encrypted connections (HTTPS/TLS), secure authentication, and access controls. Payment data is handled entirely by Stripe and never touches our servers.

7. Your Rights

You have the right to:

To exercise these rights, email info@atim.ai. We will respond within 30 days.

8. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act. We do not sell your personal information. You may request disclosure of the categories and specific pieces of personal information we have collected. Contact us at info@atim.ai.

9. Children's Privacy

Gringa is not intended for use by anyone under 18 years of age. We do not knowingly collect information from minors.

10. We Do Not Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

11. Changes to This Policy

We may update this policy from time to time. We will notify active users of material changes via email. Continued use of the service after changes constitutes acceptance.

12. Contact Us

For privacy questions or data requests:
Email: info@atim.ai
5nine64 LLC, doing business as Atim.